Christine Porath, Ph.D., is an associate professor at the McDonough School of Business at Georgetown University and the author of Mastering Civility: A Manifesto for the Workplace and the co-author of The Cost of Bad Behavior. Her research has appeared in the Harvard Business Review, the Academy of Management Journal, the Journal of Applied Psychology, Organizational Behavior and Human Decision Processes, and the Journal of Consumer Research, among others.
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