Do You Reflect On the Past to Improve Your Future?

Belief, determination and a flexible plan will get you to goal.

Attract the Right Job or Clientele:

One question had me reflect on my past and how I came to arrive where I am today. It’s easy

to realize now that each decision we make is a step toward our future tomorrow. If only we

could recognize the fact when we are young, life might be more relaxed.


My Story

I was groomed for sales and entrepreneurship without knowing it. At the time, I did not

understand the underlying meaning of everyday conversations. Nor could I comprehend why

women were treated as second-class citizens. Invariably, I’d ask ‘Why?’ and conclude my

thought with, ‘That’s not fair!’


Belief, determination and a flexible plan will get you to goal.

Part of the belief system is not only having confidence in yourself but also believing that

roadblocks exist so that we may find the better path. My mission became fighting for equality,

and the fight continues.


Nothing is impossible when you have the determination to succeed.

I would pause to take in everything occurring around me. At night, I would reflect on what I

disliked and how the next day I could improve the situation. By the time I entered sixth grade,

I was setting goals and creating plans of action.


Nothing ever did improve quickly enough to my taste. However, the power of observation

made me stronger.


As I grew into a sales career, observations were a significant factor in succeeding. I would

also reflect on conversations with clients.


Observations reveal:

 Questions to ask

 Genuine thought in facial expressions and body language

 Hearing frustration and avoidance for tough questions

 Discrepancies between actions, words, and deeds


Follow-up conversations were in order after considerable thought was given to my

observations. The more profound questions motivated clients to agree to provide additional



I attempted to hold management to higher credibility, too, but in most cases the effort was

fruitless. I’m still advocating equal and fair treatment for all.


Companies wanting to improve their bottom-line will do best by first enhancing morale. 


Video: Creating Your Future


Your Story to Reflect and Improve

We are quickly arriving at year-end when all numbers matter. As the totals reveal

themselves, sales representatives are either ‘put down’ or admired. Some see quota quickly

rising while others are handed enviable accounts by those who choose to leave. In any

capacity of career, now is the best time to consider all options for making it an exceptional



If you are in management, improve sales morale:

 Treat everyone as equals

 Model respect for clients by doing the same for your salespeople 

 Welcome each person’s input in meetings and have them explain their ‘why.’

 Give each suggestion full consideration

 Provide a bonus for unique ideas that propel further business


On a personal level, do you:

 Examine each evening what may improve the next day

 Record your findings to avoid forgetting

 Write down questions in need of asking

 Prioritize activities for the next day, week, month, quarter and year

 Keep track of and revise priorities as times change

 Feel pride in your accomplishments to date?


Self-improvement is an ongoing effort. Ignore the naysayers who suggest quitting. Take

classes, hire a coach, continue reading and speak with peers to experience growth.

Consider an occasional collaborative event. Otherwise, it’s difficult to always work by

yourself. The forever reflection of where you are will provide direction for better days to



Sales Tips to Reflect

  1. Create lists capturing disappointments, areas to improve and visions of the future
  2. Examine disappointing events to realize what needs improvement
  3. Consider if anyone is holding you back and if so, part ways
  4. Give one group a try to see if it motivates you further
  5. Try one new idea at a time to test if it works well
  6. Learn from the attempts that do not succeed as you hope
  7. Continue reflecting and revising
  8. Ask for help when you need it
  9. Prepare to learn from every experience
  10. Celebrate Success!



These tips are provided to help you achieve The Smooth Sale!